Dispatch / Delivery
Lovingly handmade and packed to match
We put lots of time into sourcing some of the most talented British designers makers and have carefully selected over 1000 of the best products the UK has to offer. The products available on the Lazy Dog Gallery website are lovingly handmade just for you from the point you order and so it stands to reason that it's very important to us the same care goes into packaging those products for you.
Delivered only by the very best couriers
We love the products on our website and we know our customers do too. After so much care has gone into hand making your product just for you we're not about to trust the delivery of your purchase to just anyone. Lazy Dog Gallery only work with the very best couriers such as TNT, City Link & Hermes. The best news of all is that for over 90% of our products delivery in the UK is FREE!
Our team track your delivery all the way
Without customers who love our products and simply put, buy them, we wouldn't be in business. We never forget that it's our customers that make our business and looking after you every step of the way is always our first priority. So once your product has been made and dispatched we track its delivery the whole way until we can see it's been safely signed for.
If in doubt then please do call or email
Websites make sense to the people who've built them but the truth is that sometimes there may be something that just isn't clear. With so many online shops it can feel like there are no humans involved at all. Well not with us. If you have a question then please remember we're here to help - just call us on 01444 831038 or email firstname.lastname@example.org and it will be our pleasure to assist.
> When will I receive my goods?
> Where is my delivery?
> How much does delivery cost?
> How are goods delivered?
> Can I specify a delivery date for my order?
> What time will I receive my goods?
> Can't you just send my stuff through the post?
> Can you tell me delivery times?
> Are multiple items dispatched at the same time?
> Changing delivery address / adding multiple addresses?
> Do you send goods abroad?
> Can I send an order to someone as a gift?
> My goods have not arrived
> I'm missing some items
> My delivery arrived damaged/faulty